Privacy policy

Last updated: 13 June 2025

This Privacy Policy explains how Atlantic Metal Solutions LTD, trading as Atlanticbike (“we”, “us”, “our”), collects, uses, and protects your personal data when you use our website www.atlanticbike.co.uk, book a consultation, send us an enquiry, or purchase from us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Atlantic Metal Solutions LTD
Trading as: Atlanticbike
Company number: 09554950
Registered office: Unit 52C Thames Industrial Estate; Pricess Margaret Road; East Tilbury RM188RH, United Kingdom

Email: atlanticbike@atlanticbike.co.uk
Website: www.atlanticbike.co.uk

We are a UK manufacturer of high-end, bespoke front garden bike and bin storage solutions for both private homeowners and commercial clients.

2. Information We Collect

We collect personal information when you interact with us through the following:

a) Enquiry Forms (Written or Consultation Booking)

  • Name

  • Email address

  • Phone number (if provided)

  • Project details or your message

  • Business name and role (if applicable)

  • Booking date and time (via Calendly)

b) When You Make a Purchase

  • Delivery and billing address

  • Contact details

  • Payment information (processed via Shopify or trusted third-party providers — we do not store card details)

  • Order history

c) Website Usage

  • IP address and browser type

  • Device data

  • Page visits and referring websites

  • Cookie preferences and interaction behaviour

3. How We Use Your Information

We use your information to:

  • Respond to your enquiry or consultation request

  • Prepare and send you a tailored proposal

  • Provide and deliver our products and services

  • Send you occasional updates relevant to your project or interests

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

4. Marketing and Communications

When you submit an enquiry or book a consultation (whether as a homeowner or business contact), we may use your contact details to send you occasional, relevant updates — including:

  • Design tips or inspiration

  • Real-life project examples

  • Product developments

  • Planning or installation guidance

These communications are designed to be helpful based on the nature of your enquiry. You can unsubscribe at any time via the link in our emails or by contacting us directly.

We do not share your data with third parties for their own marketing.

5. Our Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

Purpose Legal Basis
Responding to enquiries or providing a quote Contractual necessity
Sending occasional updates after an enquiry Legitimate interest (with clear notice)
Sending email updates after opt-in Consent
Order processing and delivery Contractual necessity
Legal obligations (e.g. accounting) Legal obligation

You have the right to object to marketing at any time.

6. Sharing Your Data

We may share your data with:

  • Calendly, for booking consultations

  • Shopify, for order and site infrastructure

  • Email platforms (e.g. MailerLite, Brevo) for sending updates

  • Couriers or logistics partners, for delivery

  • Professional service providers, such as IT, accountants, or legal advisers

All partners are GDPR-compliant and only process your data for the agreed purpose.

7. Data Retention

We only retain your personal data as long as necessary for the purpose it was collected, or as required for legal, tax, or accounting purposes. You can request that we delete your data at any time.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Withdraw consent to marketing

  • Object to processing based on legitimate interests

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at atlanticbike@atlanticbike.co.uk.

9. Cookies

We use cookies to:

  • Understand how visitors use our website

  • Improve performance and personalisation

  • Enable certain functionalities

You can manage or withdraw your cookie preferences via the banner on our website or your browser settings. For more, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with a revision date.

12. Contact Us

For privacy-related questions or data requests:

Atlanticbike (Atlantic Metal Solutions LTD)
Email: atlanticbike@atlanticbike.co.uk
Registered Address: Unit 52C Thames Industrial Estate; Pricess Margaret Road; East Tilbury RM188RH, United Kingdom